Refund policy

Thank you very much for using our services. We are committed to enhancing your shopping experience. However due to the natural variation in the condition and color of fresh flowers, please rest assured that we will select the freshest and most beautiful seasonal flowers for you. We regret to inform you that we do not accept refund or return requests once payment has been completed

十分感謝閣下使用我們的服務, 我們致力於提升閣下的購物體驗, 但是基於鮮花的狀態及顏色受到自然環境所影響, 因此請相信我們會為閣下挑選當季最新鮮美麗的花朵, 同時亦很抱歉地告訴閣下我們不接受一經完成付款後的退款退貨要求